Firefighter Info & Comm Systems (GIS Application Specialist) – Toronto – 2026

The City of Toronto is seeking a GIS Application Specialist for its Fire Services division. As part of the Firefighter Info & Comm Systems team, this full-time permanent position is responsible for supporting GIS-enabled applications that are critical to operational deployment within Toronto Fire Services (TFS). The role is situated at Fire/EMS Headquarters and involves both regular business hours and participation in an after-hours on-call rotation.

Reporting to the CAD/RMS Section Captain, the GIS Application Specialist will provide technical and operational support for a range of mission-critical systems, including Computer Aided Dispatch, Incident Records Management, and staffing systems. The ideal candidate will possess expertise in spatial analysis, data management, and the ability to work both independently and collaboratively in a public safety environment.

• Provide direct operational support for the CAD, Incident Records Management, and staffing systems used by TFS.
• Participate in an after-hours on-call rotation to provide technical support for mission-critical systems and mobile devices.
• Develop and maintain expert-level knowledge of CAD and other public safety technologies.
• Maintain accurate spatial and geographic databases associated with TFS’s CAD system and other GIS-enabled applications. Regularly address spatial data discrepancies or refinements in emergency response plans.
• Connect/integrate address-based data with risk reduction applications and corporate data to provide a consistent and comprehensive view of community risk reduction processes.
• Contribute to emergency response planning by providing GIS application expertise or spatial analysis.
• Coordinate and collaborate with multidisciplinary teams when planning and implementing new GIS-related solutions or enhancements to existing applications.
• Assist with building, testing, documenting, installing, and training of GIS-enabled off-the-shelf or customized applications.
• Document data dictionaries, metadata, and workflows for divisional geospatial assets.
• Conduct quality assurance checks to maintain data reliability.
• Utilize Microsoft SQL Server to support, troubleshoot, and optimize mission-critical GIS, CAD, and operational data systems.
• Maintain professionalism, integrity, reliability, and credibility in all job functions.
• Contribute as a member of the City of Toronto workforce, aligning work with corporate values, policies, and the City’s vision and mission.
• Support Division-specific objectives related to emergency response readiness and operational effectiveness.

• Post-secondary degree or diploma in GIS, Data Science, Engineering, Computer Science, Urban Planning, or an approved equivalent combination of education, training, and experience.
• At least three years’ experience (within the last five years) in GIS, spatial analysis, and application support, ideally within a municipal or emergency services environment.
• Valid Driver's License, Class 'G' or better, valid in the Province of Ontario.
• Ability to translate organizational needs into GIS-based solutions and measurable outcomes.
• Expert proficiency with enterprise GIS software (e.g., Esri ArcGIS Pro/Enterprise).
• Hands-on experience with Microsoft SQL Server (queries, stored procedures, optimization, SSIS/SSRS/SSAS).
• Proficiency in scripting languages such as Python or Visual Basic for automation and analysis.
• Highly developed analytical and problem-solving skills.
• Experience using MS Office (Word, Excel, etc.).
• Experience in leading and documenting technical projects and communicating with management and external stakeholders.
• Commitment to customer service, performance quality, and continuous improvement.
• Well-developed interpersonal, oral, and written communication skills.
• Ability to work with competing demands, prioritize, and meet deadlines.
• Must provide a Criminal Record Check obtained from a police service in Ontario, to the satisfaction of Fire Services.
• Entry-level TFS exam may be required.
• Applicants must demonstrate qualifications in their resume as specified in the job posting.

• Hourly Rate: $50.77
• Job Type & Duration: Full-time, Permanent
• Work Location: Fire/EMS Headquarters, 4330 Dufferin St, Toronto, M3H 5R9
• Shift Information: Monday to Friday, 42 hours per week; On-Call rotation (after-hours)
• Affiliation: L3888 Firefighters
• Posting Period: 13-Apr-2026 to 4-May-2026
• Number of Positions Open: 1
• Information Session: Virtual Teams session with Bill Tsoukalas, Division Chief, on April 24 from 12:00 PM – 1:00 PM
• Equity, Diversity, and Inclusion: The City of Toronto is an equal opportunity employer, committed to a diverse and inclusive workplace.
• Accommodation: The City is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request during the recruitment process.